Refund Policy

CAMS offers four refund policies which are defined in the Refund Policy Glossary Table in CAMS Manager >Lookup Table Options >Table Maintenance. These values are needed by CAMS to perform the necessary refund computations and therefore you may not add, remove, or alter the values in the Refund Policy Glossary Table. These values are the following:

Daily - This day-driven policy is applied based on the number of days that have passed since the beginning of the course. For example: If a student were to drop a class five days after class begins, the refund is calculated based on five days.
Standard - This date-driven policy is applied based on the date the student drops a class after the beginning date of the class. For example: If a class begins on August 28, and the student drops a class on September 4, the refund is calculated based on where this date falls in the Refund Group.
Title IV - This policy is applied based on the start and end dates of the course. The refund is calculated on the number of days the student attends the class, up to 60 percent of the total length of the class, after which the student is no longer entitled to a refund.
Standard Plus Policy - Used when a Last Add Date, Last Drop Date, and Last Withdraw Date should be specified. Standard Plus can be set to use specified dates for refund percentages or the option, Use Relative Dates, can be enabled to use relative dates calculated on calendar days for refund percentages.

One of these values must be supplied when setting up Refund Groups in Registration >Offerings >Setup >Tuition and Refunds >Refund Groups.

Note: Only Standard Plus Refund Policy will allow an Official course to be dropped or withdrawn in the Portals depending on the dates set for each in the Standard Plus Refund Policy. For all other Refund Policies, only Official courses may be withdrawn in the Portals. Unofficially registered courses may not be withdrawn and may only be dropped when using any Refund Policy.