Warning: Before batched transcripts can be printed, the correct Active X control must be installed on the local machine running the transcript batch process. The user of the machine must have permissions to download Active X controls. If this is the first time accessing the Batched Transcripts window the message below displays:
You do not have all components required to run this page.
To install the necessary components, click ONE of the "Install" links below. A new window will open to install the missing components. Please make sure you choose the correct link for your configuration. Installing the wrong control can cause unexpected results. Once the install is complete, you must close the install window, and the Batch Transcript window. You can then select Transcript Batch from the main menu and continue.
It is extremely important that the correct version of the ActiveX component is installed. There are two types of controls:
This version of the ActiveX control is for users who do not have any version of Crystal Reports installed on their local computer. Certain Crystal Reports files will be loaded onto the local machine to allow batched transcripts to print. The files that are installed with this version WILL INTERFERE with Crystal Report files that may be already loaded on the local computer. Therefore, it is absolutely necessary that no version of Crystal Reports reside on the local computer. The interaction of these files may result in a complete failure of all Crystal Reports. The only remedy to accidentally installing these files is a complete rebuild of the local computer.
This version of the ActiveX control is for users who have a copy of Crystal Reports installed on their local computer. The files that are installed with this version DO NOT INTERFERE with the Crystal Report files already on the system. They work in conjunction with existing files. If this version is installed on a local computer that does not have Crystal Reports installed then batched transcripts will not print because all the necessary files do not exist. If this version is accidentally installed on a computer without Crystal Reports you cannot then install the correct version of the ActiveX control. The control checks for existing files and will not overwrite files with the same name.
To print batched transcripts:
Note: If special
paper is used for transcripts, ensure that the paper is loaded in the
printer before clicking the Print
button.
The
user will be required to enter a Database
Login (Db UserID and Db Password) to
connect to the database to run the transcript batch reports. See SQL Database Login for Printing Batched Transcripts for information to set up the database login to print batch transcripts.
Important: Client workstations used to print Batch Transcripts must
have network access to the SQL server over port 1433. The user logged
into the workstation must have Read access to the CAMS Enterprise share
as listed in the CAMS Enterprise\global.asa file on the following line:
Application("BaseSSIPath") = "\\<IIS server name>\<CAMSEnterprise
folder name>"
This connection to the database expires immediately upon completion of
printing the batch. This database login can be supplied by the CAMS Manager.
Users may get the following pop up message after clicking OK: "This
Web site uses a data provider that may be unsafe. If you trust the web
site, click OK, otherwise
click Cancel." Users should click OK. If the user wants to eliminate this message, they can
go to (from the IE browser) Tools / Internet Options / Security. Select
Trusted sites and click the Sites button. Add the name of the SQL Server.
Note: Depending on how many transcripts and how many different formats that are in the Batch List, printing time can be several minutes or longer. DO NOT CLOSE THE WINDOW until you get the message asking if you want to delete the printed transcripts. During the process, each transcript will be highlighted in the data grid to indicate when it is printing.