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Student Correspondence
The Student Correspondence reports are used in conjunction with Student
Activities and typically complete the contact management process for an
activity. When assigning activities to students, they are defined as one
of three types:
- To-Do - Simply, any physical
activity that can be reviewed online or in a to-do list.
- Export - This option will produce
a tab delimited ASCII file in the user's defined merge/export directory.
- Email - Correspondence
Emails are made possible by the creation of Email Templates (see Correspondence
Email Setup). Once in place, they are linked to the activity through
the creation of Letter Sequences or when adding an activity directly to
the prospect record.
To Print a To-Do List:
- From the CAMS
Enterprise Home page, click Admissions
>Students>Report >Correspondence.
- Select appropriate criteria to be used in the
selection of individuals to be included in the report. The selection
date should account for weekends and holidays as to not exclude any
activities.
- Click the Reports
tab.
- Select the desired To-Do List report format.
Note that To-Do Lists will be displayed on the screen using Crystal
Reports viewer, from which you will be able to send the report to
a printer. These reports will not display Export and Email activities
unless you select “Show All Activities”.
- Click Print.
To Export Correspondence:
- From the CAMS
Enterprise Home page, click Admissions
>Students>Report >Correspondence.
- Select appropriate criteria to be used in the
selection of individuals to be included in the report. The selection
date should account for weekends and holidays as to not exclude any
activities.
- Click the Reports
tab.
- Select Export/Merge
Correspondence.
- Click Print.
- The merge export will display in a list form.
It will give notice in the status bar to verify that the data has
been outputted and then click Update to mark these items as completed.
- Click Update.
You will be prompted with the following options:
- Click
Yes to mark these activities as
Completed.
- Click
No to remain on the list form
with no action being taken (Recommended if you have not yet verified data
output. This option allows you to keep the form open while you check the
data files.
- Click
Cancel to return to the criteria
page without marking the activities as completed.
To Send Email Correspondence:
- From the CAMS
Enterprise Home page, click Admissions
>Students>Report >Correspondence.
- Select appropriate criteria to be used in the
selection of individuals to be included in the report. The selection
date should account for weekends and holidays as to not exclude any
activities.
- Click the Reports
tab.
- Select Email
Correspondence. A grid and a Preview
button will display.
- Click Preview
to populate the grid with a list of the emails to be sent. This grid
is read-only and will allow you to verify the emails before clicking
Print to send. Scroll to the
right in the grid to view additional information. Emails are sent to all email addresses that are populated in the E-Mail 1, E-Mail 2, and E-Mail 3 fields for the Address Type(s) selected on the Criteria tab.
- You may keep this preview window open, make
any changes or corrections to Email Activities for the Students, save
the changes, then click Preview
again to update the grid.
- Click Print.
After clicking Print, a confirmation list will display all email messages
that have been sent. All of these items will be marked as completed
in the Activities form.
- Either close the window in the usual method
to leave the Correspondence Report window, or return to the Criteria
page or Reports page by clicking the appropriate tab.
Note: The Counselor
(Recruiters reference table) field allows you to run to-do lists by counselor
(counselor field must be complete in the individual’s Maintenance window),
thus counselors can run only their lists if given access.
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